How to Return Your Order

If you wish to return your order, you must request and initiate the return within 14 days of receiving your package.

Step 1 – Contact Us
Send an email to info.maisonamela@gmail.com within 14 days of receiving your order. Please include your order number and your full name so we can identify your purchase quickly.

Step 2 – Provide Return Details
In your email, specify which item or items you would like to return so we can register your return correctly.

Step 3 – Receive Your Return Label
We will send you a return label by email to ensure that the process remains smooth and straightforward.

Step 4 – Send the Package Back
Attach the return label to the package and make sure the item is securely packed in its original box with all seals and packaging intact.

Step 5 – Confirmation
Once we have received and inspected your return, we will contact you by email to confirm that it has been processed.